For Existing Subscribers

If you have questions or need technical support for your broadband fiber connection or internet/phone service, contact Crocker Communications.

BroadbandBI Network Scheduled Weekly Maintenance windows are as follows:
Thursdays 12:00 am - 4:00 am
Sundays 12:00 am - 4:00 am

For additional information on planned network maintenance and possible service impacts, click here.

For New Subscribers

All Fiber Service Areas are open and accepting applications. Residents and business owners are invited to subscribe for service by visiting the Subscribe page. This page provides detailed information on what to expect after you subscribe, what you can do to prepare for your service installation, what to expect during the installation and where to find information on subscriber billing.

New subscribers are responsible for installation, mobilization and equipment charges as well as the cost of fiber drop construction if applicable. Visit the Service Plans page for more detailed pricing information.

Once you have reviewed the information provided on the Subscribe and Service Plans pages, if you still have unanswered questions or need assistance with the sign-up process, contact Sertex Broadband Solutions.